Returns & Refunds

We want you to be delighted with your purchase.  However, should you need to return one or more items purchased online please return the item(s) to us quoting your order number.

All returns must be 'as new' and in a resaleable condition with all of the manufacturer's swing tickets attached.  All packaging should be returned with the item.  Returns should be within 14 calendar days of receiving the goods.  This is in accordance with the Customer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

We recommend that you send your package by ROYAL MAIL RECORDED SIGNED FOR DELIVERY or ROYAL MAIL SPECIAL DELIVERY NEXT DAY and addressed to:

Riva Menswear Ltd
21 Walton Road
Stockton Heath

Your method of payment will be credited as soon as possible less the £4.95 postage and packing charge.

Please note that, for hygiene reasons, underwear and swimwear cannot be returned unless faulty.