Returns & Refunds
We want you to be delighted with your purchase. However, should you need to return one or more items please call us on 01925 262 111 to obtain a RETURNS REFERENCE. Please return the item(s) to us within 14 calendar days of receiving the goods. This is in accordance with the Customer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
We recommend that you send it by ROYAL MAIL RECORDED SIGNED FOR DELIVERY or ROYAL MAIL SPECIAL DELIVERY NEXT DAY and send it to:
Riva Menswear Ltd
21 Walton Road
Your method of payment will be credited as soon as possible less the £4.95 postage and packing charge.
Please note that, for hygiene reasons, underwear and swimwear cannot be returned unless faulty.